Last updated: June 2022
Introduction
At Fiber Advance® Gummies, Weight Management Gummies, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website fiberadvance.shop (the “Website”), and your choices regarding use, access and correction of your personal information.
By using our Website, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described herein, you should not use this Website.
Collection of Personal Information
We collect personal information from you when you register on our Website, place an order, subscribe to a newsletter, respond to a survey, fill out a form, use live chat, or enter information on our Website. The types of personal information we may collect include your name, email address, mailing address, phone number, credit card information, and other information relevant for ordering products or services through the Website.
We also automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your identity directly but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.
Use of Personal Information
The personal information we collect is used for the following purposes:
- Provide, improve and develop our Website, products and services
- Process and complete transactions, and send you related information including purchase confirmations and invoices
- Respond to your customer service requests, questions and concerns
- Administer contests, promotions, surveys or other features
- Send you technical notices, updates, security alerts, invoices and other support and administrative messages
- Provide customized content and information relevant to your interests and location
- Monitor and analyze trends, usage and activities to improve our Website, products and services
- Link or combine personal information we collect from or about you
- Verify your identity for compliance purposes, such as KYC checks or sanctions screening
- Carry out any other purpose described to you at the time the information was collected
We will only process your personal information when we have a lawful basis for doing so. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you) and our legitimate interests.
Disclosure of Personal Information
We may share your personal information in the following circumstances:
- With third party service providers and partners who assist us in operating the Website, conducting our business, or servicing customers. These include payment processors, suppliers, customer support software, cloud hosting services, advertising partners and other IT services.
- In the event of a merger, sale, restructure, acquisition, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock. Personal information may be part of the transferred assets.
- To comply with the law, a judicial proceeding, court order, or other legal process.
- To protect our rights, customers, systems and Website.
- With your consent. We may also share your personal information with your consent.
Retention of Personal Information
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
Details of retention periods for different aspects of your personal information are available in our retention policy which you can request from us by contacting us.
Your Privacy Choices and Rights
You have certain choices and rights in relation to how we use your personal information, including:
- Opting out of marketing communications: You may opt out of receiving promotional communications from us by using the unsubscribe link within each email, updating your email preferences within your account settings if you have created an account with us, or by contacting us.
- Access: You may request access to personal information we hold about you.
- Correction: You may request correction of your personal information if it is inaccurate or incomplete.
- Deletion: You may request deletion of your personal information, subject to certain exceptions prescribed by law.
- Restriction of processing: You may request restriction on our processing of some or all of your personal information if you contest the accuracy of the data; processing is unlawful and you oppose deletion; we no longer need the data for the purposes for which we are processing but you require it to establish, exercise or defend legal claims; or you have objected to processing pending verification on legitimate grounds.
- Portability: You may request transfer of your personal information to you or a third party. We will provide to you, or a third party you have chosen, your personal information in a structured, commonly used, machine-readable format.
- Withdraw consent: You can withdraw your consent at any time where we are relying on consent to process your personal information. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you.
If you wish to exercise any of the rights set out above, please contact us.
Privacy of Children
We do not knowingly collect personal information from children under 16 years of age. If we learn that we have collected personal information from a child under 16 without the consent of the child’s parent or guardian, we will delete it. If you believe that a child under 16 has provided us with personal information, please contact us.
Third Party Websites
The Website may contain links to other websites not operated or controlled by us. The information practices of third party websites linked to our Website are not covered by this Privacy Policy. We encourage you to review the privacy policies of any third party website you access through our Website.
Security of Personal Information
We have implemented appropriate technical, organizational and security measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, unauthorized access and other unlawful or unauthorized forms of processing. Access to personal information is restricted to authorized employees who need it to perform their job functions.
However, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of personal information.
International Data Transfers
We are based in the United States and the information we collect is governed by U.S. law. By accessing or using the Website or otherwise providing information to us, you consent to the processing, transfer and storage of information in and to the U.S. and other countries, where you may not have the same rights as you do under local law.
Changes to this Privacy Policy
We may amend this Privacy Policy from time to time. Use of information we collect is subject to the Privacy Policy in effect at the time such information is used. If we make material changes to this Privacy Policy, we will notify you by email or as otherwise required by applicable law.
Contact Us
If you have any questions about our practices or this Privacy Policy, please contact us at:
Fiber Advance Gummies
123 Main Street
Anytown, CA 12345
